Business English Test

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Congratulations!

Your Business English level certificate is ready

Get your English certificate

Benefits of your Business English certificate:

✔ Get a verified English certificate with your CEFR level

✔ Download your certificate as a PDF immediately

✔ Easily add your certificate to your resume and LinkedIn Profile

Get your English certificate

Certificates shared on Linkedin

Get your English certificate

Congratulations!

Your Business English level certificate is ready

Get your English certificate

Benefits of your Business English certificate:

✔ Get a verified English certificate with your CEFR level

✔ Download your certificate as a PDF immediately

✔ Easily add your certificate to your resume and LinkedIn Profile

Get your English certificate

Certificates shared on Linkedin

Get your English certificate

Congratulations!

Your Business English level certificate is ready

Get your English certificate

Benefits of your Business English certificate:

✔ Get a verified English certificate with your CEFR level

✔ Download your certificate as a PDF immediately

✔ Easily add your certificate to your resume and LinkedIn Profile

Get your English certificate

Certificates shared on Linkedin

Get your English certificate

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Current

Review

Answered

Correct

Incorrect

Question 1 of 60

1. Question

The new CEO comes from the UK so I think he’s _____ .

Canadian

US

American

British

Question 2 of 60

2. Question

John has to be very organised as his work involves meeting tight .

problems

responsibilities

challenges

deadlines

Question 3 of 60

3. Question

Your body _ usually gives other people information about how you really feel.

appearance

impression

language

relationship

Question 4 of 60

4. Question

Tom and Larry are business _ and have arranged to meet at the sales conference.

delegates

customers

associates

officers

Question 5 of 60

5. Question

I’ve given the latest sales _ to Mr Ben but he hasn’t had a chance to look at them yet.

systems

figures

worksheets

facts

Question 6 of 60

6. Question

Put these sentences in the best order.

3,2,1,4

1,3,2,4

3,2,1,4

3,2,4,1

Question 7 of 60

7. Question

Please leave a message on the answer phone if you need to contact us _ office hours.

outside

over

through

against

Question 8 of 60

8. Question

Make sure that the addressee’s job _ is correct.

title

description

name

type

Question 9 of 60

9. Question

If you are _ in attending, please let me know as soon as possible.

concerned

pleased

sure

interested

Question 10 of 60

10. Question

You must your application by the end of the week.

submit

subject

subscribe

subcontract

Question 11 of 60

11. Question

Mrs Lopez is writing to the arrangements she made with you.

conform

refer

confine

confirm

Question 12 of 60

12. Question

You should always speak to customers _ .

slowly

politely

carefully

kindly

Question 13 of 60

13. Question

Max: Hi, Jennifer. changing the time of today’s meeting? Some time this afternoon would be better for me

would you mind

would you like a hand

do you think you could

I won’t be able to

Question 14 of 60

14. Question

Timexis are offering us a 15% on all orders over $1000.

interest

replacement

discount

consultation

Question 15 of 60

15. Question

The new Managing Director of the company has just been _.

applied

decided

requested

appointed

Question 16 of 60

16. Question

If this project is completed on time we will receive a in next month’s pay.

bonus

batch

bill

salary

Question 17 of 60

17. Question

There is an incorrect punctuation mark in each of the lines of the texts. Underline each mistake and put the correct punctuation mark at the end of the line.

1 views, 2 see; 3 results: 4 satisfactory. 5 break,

1 views 2 see: 3 results; 4 satisfactory, 5 break.

1 views 2 see 3 results: 4 satisfactory; 5 break.

1 views, 2 see; 3 results; 4 satisfactory; 5 break:

Question 18 of 60

18. Question

The development of new technologies means that there are fewer jobs for manual .

workforce

staff

employees

workers

Question 19 of 60

19. Question

If the workplace is a happy place, then staff _ is usually low.

structure

turnover

changes

takeover

Question 20 of 60

20. Question

Match the descriptions 1–5 to the different functions of a company.

1 B; 2 H; 3 G; 4 B; 5 E

1 D; 2 C; 3 G; 4 B; 5 A

1 D; 2 H; 3 F; 4 B; 5 A

1 B; 2 C; 3 F; 4 B; 5 E

Question 21 of 60

21. Question

Most of our _ have been working with us for a number of years.

supplies

suppliers

supporters

supplements

Question 22 of 60

22. Question

You will see from the catalogue that our prices are very _.

competitive

competent

completed

compatible

Question 23 of 60

23. Question

The assignment arrives at the warehouse on Monday and will be __ immediately.

unloaded

emptied

undone

unsent

Question 24 of 60

24. Question

Fill in the appropriate word in gaps 1-5 from the box. There are three words you do not need to use.

1 recent; 2 introductory; 3 stock; 4 regular; 5 confirm

1 return; 2 introductory; 3 regular; 4 warehouse; 5 place

1 recent; 2 stock; 3 introductory; 4 regular; 5 place

1 return; 2 stock; 3 introductory; 4 warehouse; 5 confirm

Question 25 of 60

25. Question

It is important for many small businesses to improve their credit _ and ensure customers pay on time.

limit

control

risk

term

Question 26 of 60

26. Question

If you do not pay your bill within the next few days we will have to consider taking legal _.

prosecution

action

instruction

presentation

Question 27 of 60

27. Question

He was offered a bank when the company experienced financial problems.

payment

credit

overdraft

debt

Question 28 of 60

28. Question

Fill in the appropriate word in gaps 1-5 from the box. There are three words you do not need to use.

1 According to; 2 now; 3 In the case of; 4 policy; 5 return

1 Instead of; 2 terms; 3 For example; 4 policy; 5 now

1 Instead of; 2 now; 3 In the case of; 4 terms; 5 return

1 According to; 2 terms; 3 In the case of; 4 policy; 5 return

Question 29 of 60

29. Question

All the cars in this particular range were recalled because of a design _.

fault

mistake

error

slip

Question 30 of 60

30. Question

There was a _ in the order at the factory and the wrong package was sent.

mix-up

mixture

mixing

mixed-up

Question 31 of 60

31. Question

There was a serious staff _ at the time so several shipments were held up.

shortage

reduction

decrease

contraction

Question 32 of 60

32. Question

The poor quality of the products was __ on inadequate supervision of the workforce.

caused

blamed

explained

put

Question 33 of 60

33. Question

Match the two halves of these sentences.

1 A; 2 D; 3 C; 4 E; 5 B

1 D; 2 A; 3 C; 4 E; 5 B

1 D; 2 C; 3 A; 4 B; 5 E

1 D; 2 C; 3 E; 4 A; 5 B

Question 34 of 60

34. Question

Fill in the appropriate word in gaps 1-5 from the box. There are three words you do not need to use.

1 electric; 2 computer; 3 repaired; 4 put right; 5 confusion

1 confusion; 2 computer; 3 repaired; 4 put right; 5 inconvenience

1 confusion; 2 computer; 3 affected; 4 put right; 5 inconvenience

1 electric; 2 computer; 3 affected; 4 put right; 5 confusion

Question 35 of 60

35. Question

You need to _ your seat 24 hours before departure or they may cancel your reservation.

book

reconfirm

register

arrange

Question 36 of 60

36. Question

Please send us a copy of her __ so that we can arrange transport.

journey

map

itinerary

route

Question 37 of 60

37. Question

Make sure that you allow plenty of time to at the airport.

check up

check out

check in

check on

Question 38 of 60

38. Question

Choose one of the phrases from the boxes to complete these conversations. There are three phrases you do not need to use.

1 a bit complicated 2 take about 10 minutes on foot 3 turn left 4 continue along 5 opposite the church

1 can't miss it 2 just after 3 turn left 4 continue along 5 when you get to

1 can't miss it 2 take about 10 minutes on foot 3 turn left 4 continue along 5 opposite the church

1 a bit complicated 2 just after on foot 3 turn left 4 continue along 5 when you get to

Question 39 of 60

39. Question

The company will be _ a new range of health foods over the next few months.

promoting

encouraging

competing

supporting

Question 40 of 60

40. Question

The sales for the next few months is not particularly optimistic

figures

drive

forecast

trend

Question 41 of 60

41. Question

We’re hoping that the new software package is going to make a big _.

effect

impact

influence

mark

Question 42 of 60

42. Question

Match sentences 1–5 to the words in the box.

1) Price-conscious 2) Public Relations 3) Total Product 4) Unique Selling Proposition 5) Product Image

1) Price-conscious 2) Public Relations 3) Unique Selling Proposition 4) Total Product 5) Product Image

1) Public Relations 2) Price-conscious 3) Total Product 4) Unique Selling Proposition 5) Product Image

1) Public Relations 2) Price-conscious 3) Unique Selling Proposition 4) Product Image 5) Total Product

Question 43 of 60

43. Question

Copies of the for _ the meeting were distributed to the heads of departments.

proposal

summary

plan

agenda

Question 44 of 60

44. Question

They agreed that the system wasn’t working well and there was a need to a more radical approach.

choose

designate

prefer

adopt

Question 45 of 60

45. Question

He thanked the management _ behalf of the staff for taking their suggestions seriously.

with

on

in

for

Question 46 of 60

46. Question

It doesn’t matter if you don’t know all the technical _ as long as you can describe the process.

conditions

terms

particulars

qualifications

Question 47 of 60

47. Question

Full _ are given on the back of the packet.

instructions

operations

outlines

functions

Question 48 of 60

48. Question

Read this conversation and fill in the gaps by choosing phrases from the box. There are two phrases you do not need to use.

1) Be careful not to 2) The next thing you have to do 3) Make sure that 4) So, is the basic idea 5) And then finally

1) Be careful not to 2) The next thing you have to do 3) First of all 4) So, is the basic idea 5) So, there we are

1) Make sure that 2) The next thing you have to do 3) First of all 4) So, is the basic idea 5) And then finally

1) First of all 2) The next thing you have to do 3) Make sure that 4) So, is the basic idea 5) So, there we are

Question 49 of 60

49. Question

For many people job __ is more important than a high salary.

satisfaction

expectation

achievement

acceptance

Question 50 of 60

50. Question

I’m looking for a career which will give me plenty of to use my foreign languages.

area

room

scope

space

Question 51 of 60

51. Question

A good salesperson can almost anybody to buy anything.

satisfy

appeal

persuade

adapt

Question 52 of 60

52. Question

The goods will be delivered by Wednesday at the _.

last

longest

least

latest

Question 53 of 60

53. Question

Match the words on the left with those on the right.

1) after-sales service 2) trade discount 3) advertising campaign 4) guarantee period 5) introductory offer

1) after-sales campaign 2) trade discount 3) advertising period 4) guarantee service 5) introductory offer

1) after-sales discount 2) trade service 3) advertising campaign 4) guarantee offer 5) introductory period

1) after-sales offer 2) trade discount 3) advertising service 4) guarantee period 5) introductory campaign

Question 54 of 60

54. Question

The most effective sales technique is one which tells the customer how the product will him or her.

better

improve

profit

benefit

Question 55 of 60

55. Question

Unfortunately there is still a lot of ___ against older people in the workplace.

distraction

discrimination

discretion

distortion

Question 56 of 60

56. Question

Listen to the following audio and answer the question.

True or false: Many people want to be famous on social media.

True

False

Question 57 of 60

57. Question

Listen to the following audio and select the most appropriate sentence.

Kathy will get nursing experience before she graduates.

Kathy will save money after she graduates from college.

Kathy has enough money to get an apartment for herself.

Kathy has found a really good job because she has experience.

Question 58 of 60

58. Question

Listen to the audio and answer the question.

What did Eva and Michelle do in Barcelona?

They admired the work of an architect.

They took a bus tour of the city.

They went to art galleries.

They enjoyed the local drinks.

Question 59 of 60

59. Question

Listen to the audio and answer the question.

What is the purpose of this meeting?

To offer Andrew a promotion.

To terminate Andrew's contract.

To provide Andrew with a generous bonus.

To discuss Andrew's improvement.

Question 60 of 60

60. Question

Listen to the audio and answer the question.

What is the speaker s main complaint about their job?

The limited opportunities for advancement.

The negative and hostile work environment.

The boring and repetitive nature of their tasks.

The lack of recognition for their work.