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Discover the art of composing resumes tailored for general manager positions. Benefit from over 20 actionable samples, invaluable management advice from industry experts, and top-notch examples of general manager resumes.

As a general manager, your mindset revolves around KPIs, SOPs, and SMART goals. With plans for transitioning from your current role, you aim to elevate your career with a new opportunity.

To demonstrate that you’re not just fluent in buzzwords but also adept at working smart, you require an impressive general manager resume that showcases the substantial returns you bring to the table.

This comprehensive guide will provide you with:

– A general manager resume example that surpasses 90% of other resumes.
– Strategies for crafting a compelling general manager resume that increases your interview prospects.
– Tips and illustrations on how to effectively showcase your skills and accomplishments on a general manager resume.
– Guidance on articulating your experience on a resume for a general manager position to secure any desired job opportunity.

 

 

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General Manager Resume Sample

Mathilde Frandsen

Retail Store General Manager

[email protected]

(718) 123-9867

linkedin.com/in/mathildefrandsen

Summary of Qualifications

Results-oriented general manager with 3+ years experience as manager of medium-sized store and 2+ years supervising front lanes, guest services, and 50+ employees at large retail stores. 2+ years acting as “Manager on Duty” during shifts as assistant manager and shift supervisor. 2018 Manager of the Year, Northeast award recipient and member AMA. Increased store credit card sign-ups by 57% and reduced checkout time by 30%.

Work Experience

General Manager
January 2016–March 2019
Brooklyn Big Box, Brooklyn, NY

Key Qualifications & Responsibilities

  • Managed entire store operations and supervision of mid-size retail store with heavy foot traffic.
  • Coached and trained shift supervisors and department leaders on daily basis.
  • Utilized previous expertise at large, busy retail stores to shape the company’s future as a true competitor in the neighborhood.
  • Oversaw all employees and management team to ensure policies were met and training increased.

Key Achievements

  • Increased foot traffic by 20% and sales by 10% over a 3-year period.

Retail Assistant Manager
January 2015–January 2016
Bullseye Mart, Flushing, NY

Key Qualifications & Responsibilities

  • Assisted store manager with operations, customer service, and human resources activities and responsibilities.
  • Developed sales and marketing plans to increase store sales.
  • Ensured each customer provided positive shopping experience with the use of cheerful attitudes, team member training, and implementation of guest surveys.
  • Managed daily activities and operation of sales floor, front end, guest services, and cash office areas.

Key Achievements

  • Awarded the 2018 ”Manager of the Year” for the northeast region.

Shift Supervisor
January 2014–January 2015
The Flip Flop Shop, New York, NY

Key Qualifications & Responsibilities

  • Acted as “Manager on Duty” during shift work, being granted the authority to make all final major decisions.
  • Supervised a daily team member crew of 3–6 employees, with over 20 employees overall.
  • Ensured positive customer experience while maintaining brand integrity and mission statement.

Key Achievements

  • Increased sales of products by 20% in less than one year through introduction of new promotion model and loyalty system.

Education

Bachelor of Business Administration

Metropolitan College of New York, New York, NY

Graduation: 2014

Relevant Coursework: Principles of Marketing, Business Management, Public Speaking, Entrepreneurship, Long Term Planning, Human Resources, Managerial Statistics, Business Law, Principles of Project Management, Advertising & Public Relations, International Business.

Key Skills

  • Business Planning
  • Accounting & Finance
  • Project Management
  • Decision-Making Skills
  • Communication & Listening

Certifications

  • 2018 Professional Certificate in Management (Notre Dame)
  • 2017 Conflict Resolution Certificate (Cornell)

Awards

  • 2018 Manager of the Year, Northeast Region

Memberships

  • American Management Association (AMA)

Languages

  • German: Native Proficiency

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Choose the Best Format for Your General Manager Resume

Just as general managers maintain smooth operations, whether at a small corner deli or a large retail store, your GM resume should also reflect a well-organized structure.

To ensure readability for store owners or district managers, adhere to these formatting guidelines on your general manager resume template:

1. Begin with your contact information in the resume heading.
2. Utilize clear headings to segment your resume into easily digestible sections.
3. Opt for the chronological format, typically the preferred choice for resumes.
4. Select an appropriate resume font and make use of white space to enhance readability.
5. Consider using a PDF format for your resume, unless the job advertisement specifies otherwise.

Write a General Manager Resume Summary or Objective

Your resume profile, whether a resume objective or summary statement, serves as a concise introduction, typically spanning three to four lines. It offers employers a swift glimpse into your management background, supervisory skills, work history, and career objectives.

However, it must capture their attention immediately.

Which one should you opt for?

Choose the resume summary if you possess over two years of management experience. This succinctly encapsulates your skills and expertise gleaned from previous managerial roles. Additionally, you’ll bolster your profile with a quantifiable achievement to underscore your managerial proficiency.

Opt for the resume objective if your experience as a manager is limited or nonexistent. Here, you’ll outline your ambitious career aspirations as a prospective general manager while substantiating your capabilities with a quantifiable accomplishment.

Create the Perfect General Manager Job Description for a Resume

Whether you’re a retail GM or drafting a hotel general manager resume, nailing the work history section is crucial.

Here’s how to excel in crafting job descriptions for general manager resumes:

1. Begin with your most recent job entry and work backward.
2. List your professional job title at the top, followed by dates of employment, the company’s name, and 5 or 6 bullet points detailing your management responsibilities.
3. As you progress backward, condense the number of bullet points to include only the most pertinent accomplishments.
4. Initiate each line with a resume action word or power verb (e.g., spearheaded, implemented, etc.).
5. Showcase measurable achievements rather than just outlining standard job duties.
6. Tailor each resume to a specific job rather than attempting to cover every manager role available.

Elevate Your Education Section on Your GM Resume

Many aspiring managers overlook a crucial aspect—

They often regard the education section of their resume as an insignificant detail.

Avoid this mistake.

Adhere to these guidelines when crafting your education resume section:

If you possess 5+ years of management experience, keep it simple by listing only your degree, major, minors (if applicable), and college name.
If you’re relatively new to management, consider including additional details such as relevant coursework, Latin honors, etc.
If you’ve completed university, omit high school details from your resume.
If you’re currently pursuing education, you can include high school information below.

 

 

 Highlight Your General Manager Skills

Demonstrate your readiness for leadership with a well-crafted skills section on your general manager resume.

Sample General Manager Skills

  • Communication Skills
  • Attention to Detail
  • Decision Making
  • Critical Thinking
  • Interpersonal Skills
  • Works Well Under Pressure
  • Time Management
  • Problem Solving
  • Leadership Skills
  • Collaboration & Teamwork
  • Creative Thinking
  • Accountability
  • Management Skills
  • Project Management Skills

Try this approach instead:

1. Compile a list of management-related job skills, encompassing both soft and hard skills.
2. Refer to the specific general manager job advertisement you’re targeting.
3. Emphasize management skills and industry-specific skills (e.g., relevant to hotels, restaurants, etc.), as these are the most effective resume keywords to incorporate.
4. If any of the highlighted skills from the job ad align with those on your list, include them in your general manager resume!

Incorporate Additional Sections into Your General Manager Resume

You’ve crafted a strong resume for a general manager position.

However—

So have countless others.

Distinguish yourself from other candidates vying for the general manager role by including supplementary resume sections.

Here are some great additions for a resume for GM jobs:

  • certifications on a resume
  • language skills
  • memberships
  • hobbies and interests
  • volunteering on a resume
  • projects
  • resume awards
  • licenses

Attach a Cover Letter to Your General Manager Resume

Considering skipping the cover letter?

Think again.

More than 50% of employers believe that a resume alone isn’t enough.

Hence—

Whether crafting restaurant general manager resumes or hotel manager resumes, always include your cover letter.

Here’s a guide on crafting a captivating general manager cover letter:

1. Ensure your cover letter format is organized before you start.
2. Begin with an engaging introduction to grab attention.
3. Highlight your management experience and industry-specific skills.
4. Include quantifiable achievements to underscore your leadership prowess.
5. Conclude with a strong closing statement and a clear call to action.

 

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